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Oct 4 2017

Around Town Flats achieves 'Highly Rated' recognition

We here at Around Town Flats always endeavour to improve our services and we are delighted to announce that we have recently been recognised by the Best Estate Agent Guide; an independent third party report conducted by industry experts the Property Academy with support and data obtained from the UK’s largest property portal, Rightmove.

Best Estate Agent Guide has prestigiously rated our branch as one of the top agents in the country for 2018. The ‘Highly Rated’ grading means we are featured as one of their top 20% of branches featured in a study which analysed data from over an impressive 25,000 lettings and estate agents across the UK.

The rating system, supported by Rightmove and Property Academy, has acquired information from Landlords and Tenants combined with performance data. An in-depth analysis to define the perfect customer experience has been conducted in collaboration between these parties. The study also remarkably featured the largest mystery shopping process ever undertaken within the property industry.

Over the past 12 months, Best Estate Agent Guide has analysed over three billion property views alongside three million transactions whilst conducting over 30,000 mystery shopping studies to create their comprehensive ranking system.

As a small family independent we strive to deliver top service and this award is a delight to receive. We would like to say a huge thank to you!

For more information on how Best Estate Agent Guide chose their top ranking branches or to leave us a review you can visit the following links:

Best Estate Agent Guide – Research Methodology

Around Town Flats – Google Reviews

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